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Two playbook sections tailor what a specific buyer is offered: A brand is the advertiser whose products are advertised (glazeandco.example). An operator is whoever does the buying for it: an agency, a trading desk or the brand’s own team. Both sections live on the Playbook page.

House discounts

“Glaze & Co. gets 10%” is a brand discount on glazeandco.example; “everything this agency buys gets 8%” is an operator discount on the agency’s domain. Each axis resolves up the buyer’s own brand hierarchy, read from its published brand.json (the house it names), so one row covers a corporate family: a brand discount on nike.com reaches a Converse buy when converse.com’s brand.json names nike.com as its house. A subdomain also reaches its parent domain (shop.glazeandco.example → glazeandco.example).
  • Nearest wins within an axis. A discount on the exact domain beats one on its house; a parent never overrides a more specific descendant.
  • Larger wins across axes. When a brand discount and an operator discount both match, the buyer gets the larger one; a tie goes to the brand axis.
When an agency publishes no resolvable brand.json, key an operator discount on the exact domain.

Buyer instructions

A buyer instruction names an operatorDomain, a brandDomain, or both, and applies only when every domain it names matches the buyer. Use it for what a house discount can’t say:
  • a discount that needs a specific operator and brand together;
  • countries: limit this buyer to the listed ISO country codes;
  • notes the storefront agent reads while composing (up to 4,000 characters).
Instructions match exact domains only; they don’t walk the brand hierarchy. When several match, the largest discountPercent among them applies. The agent reads the notes of every matching instruction, most specific (naming more domains) first, and takes the countries from the most specific one.

Which discount applies

  1. The house discount chosen as above, and the largest matching buyer-instruction discount.
  2. When both rails match, the buyer gets the larger of the two.
  3. The discount is capped at 50%, and a price never goes below your hard floor: a discount can bring a quote down to the floor, never under it.
Buyer terms need the buyer’s brand or operator domain. A request that carries neither gets no house discount and no buyer instruction.

Save and preview

In the app, edit House discounts and Buyer instructions on the Playbook page, then use Resolve preview: enter a Brand domain and Operator domain to see the Discount that would apply, where it comes From, the Countries and the Notes. Over MCP, save_playbook takes discounts and buyerInstructions. Each list replaces the whole section when you send it, so send every row you want to keep; an empty list clears the section.
save_playbook

Not available yet

  • A storefront-wide default instruction with neither domain set.
  • REST endpoints for house discounts and buyer instructions.